Privacy Policy

door.pe (“we”, “our”, “us”) operates a hyperlocal discovery and review platform that connects users with local businesses.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the “Platform”). By using door.pe, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect:

• Name, phone number, email address
• Enquiries, messages, or service requests
• Reviews, listings, or other content you submit

1.2 Automatically Collected Information

• Device type, operating system, browser
• IP address and general location
• Usage data (pages visited, actions taken)

1.3 Location Information

With your permission, we may collect location data to provide relevant nearby results and improve user experience.

2. How We Use Your Information

We use your information to:

• Provide and operate the Platform
• Enable communication between users and businesses
• Display relevant local content and recommendations
• Improve features, performance, and user experience
• Send service-related updates and notifications
• Prevent fraud, misuse, or unauthorized activity

3. Sharing and Disclosure of Information

We do not sell personal data.

We may share information:

3.1 With Businesses

When you contact or request a service, your details may be shared with the relevant business to enable a response.

3.2 With Service Providers

We may share data with trusted third-party vendors (e.g., hosting, analytics, communication tools) strictly to operate the Platform.

3.3 Legal Requirements

We may disclose information if required by:

• Applicable laws and regulations in the Sultanate of Oman
• Government authorities or law enforcement
• To protect the rights, safety, or integrity of door.pe, users, or third parties

4. Public Content and Listings

• Business listings and certain user-generated content may be publicly visible
• Users are responsible for the information they choose to share publicly

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Fulfill business and operational needs
• Comply with legal and regulatory obligations

6. User Rights and Choices

Subject to applicable laws in Oman, you may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (where feasible)
• Opt out of promotional communications

To make such requests, contact us at the details below.

7. Data Security

We implement reasonable technical and organizational measures to safeguard your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

door.pe may use cookies or similar technologies to:

• Enhance user experience
• Analyze platform usage
• Improve performance

You can manage cookie preferences through your browser settings.

9. Third-Party Services

The Platform may integrate with third-party services (e.g., WhatsApp, Google Maps). These services operate independently and have their own privacy policies. door.pe is not responsible for their data practices.

10. Children’s Privacy

door.pe is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us